Contact
Questions about your account, billing, or the apps? Email support@bigcatvpn.com or use the form below — we aim to reply within one business day.
Whether you need technical support, have billing questions, or want to learn more about BigCatVPN, we're ready to help.
Prefer email? Reach our support team at support@bigcatvpn.com.
We aim to reply within one business day.
Install the macOS app, sign in with your BigCatVPN account, choose a region, and click Connect.
Credit and debit cards through Stripe, plus PayPal.
Yes. We offer a 30-day money-back guarantee for first-time subscribers. Contact us within 30 days of your initial purchase for a full refund.
You can use BigCatVPN on your Mac and iPhone & iPad today, with Windows and Android in development. Each account supports multiple devices.
30-day money-back guarantee for first-time subscribers. Cancel anytime.